Penn Professional Services

Capture the inquiry. Keep the conversation moving.

Penn helps plumbing, HVAC, electrical, roofing, and other home service businesses organize missed-call leads and follow-up. We configure the workflow around your service area, priorities, and team.

Missed-call lead automation for home service businesses

Missed-call response

A text-back workflow for customers who contact your business, with messaging consent and opt-out handling.

Lead capture and routing

Keep contact details, service needs, urgency, and follow-up history together. Route inquiries to the person responsible.

Follow-up and reporting

Configure follow-up steps and reporting around your business needs.

How we work

Discover: Understand your trade, service area, and call volume.

Configure: Set up your greeting, lead questions, and routing rules.

Test: Review the workflow together before launch.

Availability depends on your configuration and communications approvals.

Get in touch at [email address]